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Terms of sale

Acceptance of these terms and conditions of sale

The fact that an Internet user confirms his/her order on the Domaine de la Crosettaz website (by clicking on the "Confirm my order" button) implies full acceptance of these general terms and conditions of sale in their entirety.

 

The Domaine de la Crosettaz reserves the right to modify these general terms and conditions of sale at any time by publishing a new version on this site. Any order placed after the Domaine de la Crosettaz has published a new version of its general terms and conditions of sale constitutes acceptance of the latter.

 

Contract

The contract is concluded upon receipt of the order by the customer at the delivery address indicated. The Domaine de la Crosettaz remains the owner of the goods until full payment has been received, including any contribution towards delivery costs.

 

Sale prices, VAT

The prices shown in the online shop are in Swiss francs and include VAT. Our prices are based on on-site purchases.  

 

Price validity

We reserve the right to make changes to the range, prices, exchange rates or conditions.

 

Payment methods

We accept the following methods of payment: Mastercard, Visa and Twint.

Our online payment system is Wix Payment, based in Luxembourg. A surcharge for payment abroad may be applied by your credit card provider.

 

Home deliveries

We make home deliveries throughout Switzerland, subject to availability of the products ordered. Our logistics partners ensure fast and reliable delivery.

The risks are on behalf of the buyer from the moment the products leave the Domaine de la Crosettaz premises.

 

Express delivery

For express delivery, please contact Domaine de la Crosettaz before placing your order.

 

Deliveries abroad

To find out about delivery options abroad, please contact Domaine de la Crosettaz on +41 21 824 13 52 or email info@lacrosettaz.ch before placing your order.

 

Guarantee

All orders from one packing unit are guaranteed.

 

Disclaimer and Waiver

Domaine de la Crosettaz reserves the right to refuse delivery for any of the following reasons:

  • The delivery of the order is destined for an address in a country whose law prohibits the importation of alcohol or wine.

  • The order has been placed for a quantity below the minimum limit of one packaging unit.

  • The order is for products that are out of stock or sold out.

  • The order has been placed by a person who has an ongoing dispute with Domaine de la Crosettaz.

Any persons concerned, will be notified directly by e-mail.

 

Protection of young people

The legal provisions in force in Europe and Switzerland prohibit the sale of alcoholic beverages to persons under the age of 18. 

 

Applicable legislation

These general terms and conditions of sale and delivery are governed by Swiss law. The courts of the canton of Vaud shall have exclusive jurisdiction over any dispute relating to sales concluded under these general terms and conditions, subject to possible appeal to the Federal Court.

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